These terms are the agreement between you and Poriume IT Services (BN 3611776), the business behind Poriume. By creating an account or using our services you agree to them, so please read them carefully.
Your account
You must be at least 18 years old and give accurate details when you sign up. You are responsible for everything done with your account, so keep your password and transaction PIN private and tell us straight away if you think someone else has used them. One person may hold one account. We may ask you to verify your identity before you can use some services.
Our services
Poriume lets you buy mobile data, airtime, cable TV subscriptions, electricity tokens, exam PINs and other digital services, fund a wallet and pay from it. Prices are shown before you pay and may change as our suppliers change theirs. The price you confirm is the price you pay.
Please check every phone number, meter number and smartcard number before you confirm. A purchase sent to a number you entered cannot be reversed.
Your wallet
Money in your Poriume wallet can only be spent on Poriume services or transferred as the platform allows. It does not earn interest. Funding charges, where they apply, are shown before you pay. We may hold or reverse a credit that came from a payment later found to be fraudulent or reversed by a bank.
When a purchase fails
If a purchase cannot be completed, the full amount goes back to your wallet automatically. If it is still processing, we check with the supplier and settle it once we know the outcome. Our Refund Policy explains this in full.
Vendors
Vendors may buy at vendor prices and sell to their own customers, including through their own shop on Poriume. Vendor plans, their prices and what each includes are shown before you pay. A vendor is responsible for the prices they set, the service they give their customers, and following the law. We may suspend a shop that misleads customers or breaks these terms.
Referrals
You can earn rewards when people you invite join and use Poriume, under the rules shown on your Referrals page. Rewards are credited only for genuine activity. Creating accounts to refer yourself, or any other attempt to abuse the programme, will cancel the rewards involved and may close the accounts.
Fair use
You must not use Poriume for anything unlawful, to commit fraud, to launder money, to interfere with the platform or other users, or to resell services in a way these terms do not allow. We may suspend or close an account that does, and report it to the authorities where required.
Availability
We work hard to keep Poriume running at all times, but networks, billers and banks sometimes have outages outside our control. We are not responsible for losses caused by those outages, beyond refunding purchases that were not delivered.
Our liability
Nothing in these terms limits a right you have under Nigerian consumer law. Beyond that, our responsibility for any single transaction is limited to the amount you paid for it, and we are not liable for indirect losses such as loss of profit.
Closing your account
You may close your account at any time as set out in our Account Deletion Policy. We may close an account that breaks these terms, and will return any balance that is lawfully yours after the checks the law requires.
Changes
We may update these terms. Important changes will be announced by email or on the website before they take effect. If you keep using Poriume after that, you accept the new terms.
Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. If you have a complaint, please contact us first so we can try to resolve it. If we cannot, the courts of Nigeria will decide.
Contact us
Email: [email protected] Phone and WhatsApp: 07068472096