Questions about buying data, airtime and bills on Poriume
What things cost, how long they take, what happens when one fails, and how reselling works. Any price quoted here is read from the live catalogue.
Questions people ask
What is the cheapest data bundle on Poriume?
GLO 1.0 GB (DAILY AWOOF PLAN) at NGN 196.00, valid 1.
Which networks can I buy data for?
MTN, Airtel, Glo and 9mobile, each with its own page listing what is on sale.
How long does a data purchase take?
Usually seconds. A purchase that fails is refunded to your wallet automatically.
How long does an airtime recharge take?
Usually a few seconds, and a failed one is refunded to your wallet automatically.
Can I buy airtime for another number?
Yes. You enter the number receiving the credit, and numbers you use often are saved as beneficiaries.
Which cable providers can I pay for?
DStv, GOtv and Startimes.
How do I know I am renewing the right decoder?
Entering the smartcard number looks it up with the provider and shows the name on the account before you pay.
Which electricity companies can I pay?
Ikeja Electric.
What if I lose my meter token?
It is kept on the transaction receipt in your account, which you can open, download or share at any time. You never need to buy twice.
How do I become a data reseller?
Create a free account, fund your wallet, then upgrade to agent or vendor from your dashboard.
What does a vendor get that an agent does not?
A branded storefront with its own customers, its own prices and its own domain, with hosting, SSL, backups and support included.
Does Poriume have a VTU API?
Yes, for data, airtime, cable and electricity, authenticated with a token from your dashboard and settled against your wallet.
What should I do when an API call times out?
Treat it as unknown rather than failed, and query your own reference for its status before retrying. Reusing the reference is what stops a retry paying twice.
How do I fund my wallet?
By bank transfer to the dedicated account number shown on your dashboard, or with a card. Transfers are credited automatically.
What happens when a purchase fails?
The amount returns to your wallet on its own and the transaction is marked refunded with the reason it failed. You do not have to ask.
I forgot my password. What now?
Use the forgot-password link with either your registered phone number or your email address. A six-digit code is sent to the email on the account.
Is my money safe in the wallet?
Every movement is recorded with the balance before and after it, and you can download a statement of your account for any period from your dashboard.